Question 1

What are the shipping options available?

Accepted Answer

We offer trackable standard shipping across the entire United Kingdom. All deliveries are secure and dispatched from our local processing facilities directly to your doorstep

Question 2

ow can I track my delivery?

Accepted Answer

Once your order is processed (within 1-3 business days), you will automatically receive an email with your unique tracking number and a link to follow your package live.

Question 3

What is your return policy?

Accepted Answer

In compliance with UK regulations, you have a 14-day window from delivery to request a return or exchange. Items must be unworn and in their original packaging. Simply reach out to our customer care team to initiate a return.

Question 4

Will I face customs or import fees in the UK?

Accepted Answer

No. The total price at checkout is final. All applicable VAT and handling procedures are fully pre-calculated or covered by VALVÉN, ensuring no surprise charges on delivery.

FAQ

Frequently asked questions

What are the shipping options available?

ow can I track my delivery?

What is your return policy?

Will I face customs or import fees in the UK?